Ask Us

We love hearing from customers!

If you don’t want to leave a comment, feel free to call or email us any time and talk to a Learning Express Toy Expert:

Learning Express Cary – (919) 859-1989, lexp070@gmail.com

Learning Express Durham – (919) 401-8480, lexp257@gmail.com

Learning Express Raleigh – (919) 881-4141, lexp327@gmail.com

Learning Express Falls Pointe – (919) 848-6262, lexp401@gmail.com

Product questions or suggestions?  Email Hollis or Jenna, our buyers, at lexpbuyer@gmail.com.

Questions?  Comments?  Suggestions?  Email William and Tracy, our store owners, at wmeredithrdu@gmail.com or call at (919) 606-4484 .

56 replies »

    • Hey Sandy, we don’t carry that series. I believe the series is called Mr. Men and Little Miss. There’s a whole bunch of them like Little Miss Bossy and Little Miss Sunshine. Sorry about that. I wish we could help you out! 🙂

      ~ Clayton

  1. Hi!

    I was wondering about your return/exchange policy for items bought at the Durham location. Bought a Rainbow Loom for a birthday but the birthday girl just got one from someone else… Thanks!

    • Hi there!

      We can take back everything that we sell. If you have the original receipt, we can issue credit back on the original form of payment. Without a receipt, we can issue a store credit or you can exchange it for another item in the store.

      Let me know if you have any more questions!

    • Hey Punky, thanks for your comment. We are not having any classes during the month of December. All Rainbow Loom classes and Fun Fair activities will resume in January. Check back with us at the beginning of the year for an updated class signup sheet. The best way to stay in the know about what’s going on is to make sure you’re receiving our emails, which it looks like you do so you’re good to go! 🙂

      Have a great holiday and come see us soon!

      ~ Clayton

    • Hi Katy,

      Unfortunately we do not. We carry something similar from Klutz called “Scoubidou,” which is a craft book that comes with materials and a guide. Sorry about that! I hope you find them!

      –Kate

  2. Hey guys I’m a rainbow loom maniac and I was wandering if y’all carried the holder that you keep the rubber bands in. If y’all do how much is it?

    • Hey Lilly,

      Awesome! We love the Rainbow Loom at Learning Express! The organizers are for sale. They’re 17.99 and come in pink, blue, green or purple.

      –Kate

  3. Hello, my daughter keeps asking about the Skoobidz since she saw all of her friends playing with it but I don’t know where to find them. Do you know what they are and do you have some? Thank you.

    • Hi Danielle,

      We are not currently carrying Skoobidz. We have something similar called “Scoubidou,” a craft book from Klutz, that comes with materials and a guide to making the bracelets. I hope this helps!

      Thanks,
      Kate

    • Hi Alyssa,

      We carry a variety of styles and models from Breyer. The Classic Collection, which varies in breeds and comes with a quick fact sheet, is 17.99. Other sets vary in price. Let me know if I can help to answer any other questions.

      –Kate

    • Hey Aunt Ali, there aren’t too many drawback to the frogs other than having to clean the tank, but you only need to do that once every few months. If you wanted to you could even get a fresh water snail to help clean the tank for you. They’re great little tank maids. 🙂

      It is important not to keep the frogs in areas where food is prepared for risk of contamination. Also, be sure to wash you hands well whenever dealing with the tanks.

      We’ve had these frogs for over 4 years now and we’ve never had any problems. Feed them twice a week, keep them out of direct sunlight and out of the kitchen, and that’s just about it. They are super easy to take care of. Please let me know if you have any questions or feel free to call the stores and ask for a frog expert! I think we just got some new shipments in too. “Hoppy Holidays!”

      – Clayton
      (King of the frog puns…) 🙂

    • Hey Jessica, sorry for the late reply. We do carry the Lego Crazy Contraption set by Klutz. We have 1 left in our Durham store and several in Raleigh and Cary. Call ahead if you want them to hold one for you! Thanks for your comment!

      Clayton

    • Hey Alysse, we don’t have tangrams, we carry a product called mighty minds. There are shapes that you use to create pictures. We have a magnetic tin set that is great for travel and is easy storage.
      – Clayton

    • Hey Lynda! We carry the miniature American Girl Dolls. Right now we have Kit, Samantha, Rebecca, Marie Grace, Julie, and Caroline. We also have lots of American Girl books too! Have a great day!

      – Clayton

  4. Hi, I am looking for a quality wooden block toy set for my son- around 100 blocks or so, varying size and shape. Do you have such a thing in your stores? Thanks

    • Hey Dave, thanks for your comment. We carry a Melissa and Doug 60 piece standard block set. It’s a nice set and comes with a box to store the blocks in. It retails for $69.99 and it’s suggested for ages 3+. We currently have them in stock in all three locations.

      If you’re looking blocks for older kids (7+), we carry some Keva Contraption plank sets that are pretty cool. We have a 200 piece and a 50 piece set.

      Let me know if you have any questions!
      – Clayton

    • Hey Jamie, thanks for your comment! We don’t carry the plush Sophie. We carry the original all natural rubber Sophie Girraffe. I’ll pass this along to our buyers and let them know about the plush. Thanks again, sorry we don’t have it for you. Have a great day! 🙂

      -Clayton

  5. Do you have any of the Playmobil Ambulances? I know there are two different versions and didn’t know if you had either. Thank you!

    • Hey Patty, we do carry both styles of the Playmobil ambulances, 4221 and 5952. Be sure to call and check the availability in whichever store you shop in. They will either have it in stock, or can easily get it transferred for you. Our phone numbers are listed at the top of this page. Thanks for your comment! 🙂

      Clayton

  6. Hi! My daughter is interested in purchasing, with her own money 🙂 , the Hello Kitty messenger bag that she saw in your store (Cary location). Do you still have them available and how much are they (so we know when she is ready to come in and buy it).
    Thanks so much! Love the store!

    • Hi Kathy, she sounds very responsible! We have two different Hello Kitty messenger bags available. One is $39.95 and the other is $35.00. If you have anymore questions just let us know. See you soon!

      Sam – Cary

      • Thank you so much- she’s up to $25 so not too much longer and she will be one happy little lady 🙂 Appreciate your response, thanks and see you soon!

  7. Can you send me instructions on the correct way to assemble the tracks for build a road that will allow for the right flow of the 2 cars…….thanks.

    • Hey Jon, the Build-A-Road is designed so that all pieces can either be straight or curved allowing for maximum creativity. Any track design should allow for 2 cars to travel around the track simultaneously by simply starting one car off on the track and after a few secounds starting the second. Thank you for your comment and I hope this answers your question!
      -Sam

    • I’m sorry, we don’t carry the Music Maker. We carry Band in A Box by Melissa and Doug. It’s a 10 piece percussion set for ages 3 and up that includes a tamborine, maracas, a triangle, and lots of other cool accessories.

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